faq’s

It's easy. Choose the size of the locker, the date and make the payment online in a 100% secure way. After payment you will receive a confirmation email with a numerical code and a QR code. Once you are in our premises you can open the door by entering the numerical code and once inside, pass the QR code through the reader and your locker will open automatically.

We have three sizes:
M lockers: 28 cm / 11 in (height) x 50 cm / 19,6 in (width) x 76 cm / 29,9 in (depth). This locker is ideal for 1 or 2 people travelling with little luggage.

• 1 cabin suitcase + 1 backpack
• 1 medium suitcase

L lockers: 59 cm / 23,2 in (height) x 50 cm / 19,6 in (width) x 76 cm / 29,9 in (depth). The perfect locker for 2 or 3 people travelling with medium-sized luggage.

• 3 cabin suitcases
• 2 cabin suitcases + 2 backpacks
• 2 medium suitcases + 1 backpack

XL lockers: 90 cm / 35,4 in (height) x 50 cm / 19,6 in (width) x 76 cm / 29,9 in (depth). Our largest and most versatile locker is ideal for groups or travellers with large suitcases:

• 2 large suitcases
• 3 medium suitcases
• 1 large suitcase + 1 medium suitcase + 1 cabin suitcase
• 2 medium suitcases + 1 cabin suitcase + 1 backpack

You will find us at Plaza de San Agustín 5, in the heart of Granada. A 1 minute walk from Gran Vía and 3 minutes from the Cathedral of Granada.

The minimum rental period is one day (12 hours). If you plan to leave your luggage for longer, check out our promotions to save on your purchase.

You can rest assured. In the unlikely event of theft, your belongings are insured up to €1000. The premises are under video surveillance 24 hours a day and only customers can access the premises with a unique personal code.

You can open and close your locker as many times as necessary during the time you decide to use it.

We are open 24 hours a day, 365 days a year.

No problem. In case of long term rentals take a look at our discounts for stays of 3 days or more.

It is possible, but we cannot guarantee availability. However, you will not be able to access the premises until you have made the reservation and paid for the luggage room.